MY CARE MATE

MY CARE
MATE

Mobile App // HealthCare // Fastweb Digital Academy // Cariplo Factory // WeMake // UX UI Design


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LONG STORY SHORT

My Care Mate is an health app that helps patients to remember every step of their therapies whether these are pills, medicaments, physiotherapy activities or medical appointments.

PROJECT INFO

Year: 2016
Role: UX UI Student
Tasks: User Research / Prototyping / UI Development
Where: Fastweb Digital Academy

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Pictures from the workshop held @Fastweb Digital Academy

01.

REVERSE PSYCHOLOGY CONCEPTS

We approached this topic by applying reverse psychology concepts: we decided to link the app to a real person, the one that normally takes care of the user. Why? First of all, we wanted to switch the traditional roles between the User and the Avatar (normally either the user is the avatar or the avatar is an individual that the user takes care of - es: Tamagochi). In fact, this time is the Avatar that takes care of the User. Second of all, to have a fun side integrated in the app.

Concept

02.

USERS + USER FLOW

User Flow – updated-01

03.

CHARACTERS & NOTIFICATIONS

The fact that the app is linked to a real person who cares about the user's health, brings him/her in a mindset where they don’t want to disappoint this person, so they are more likely to follow the therapy.  The fun side of the app has been appreciated by most users, which found that building avatars of their relatives was not only fun, but it turned out to be an interesting solution to bond with the app and to use it properly.

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Avatar marito
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Avatar vecchietta
Alert-01

Standard alarm notification that reminds the user
that is time to take his pills. The notification shows the person
the user decided to have as CareMate (a wife in this case)

Alert-02

After 15 minutes, another notification message 
is set to check if the user took the pill. This is supposed to work
also as reminder for the user, in case he didn't take the pill

Alert-03

Considering that users have to insert how many pills
are cointained in the blister, this alert is a check to make sure
the users actually took all the pills they were supposed to take

Alert-04

If the answer to the previous notification is incorrect, then a message
is sent to the person chosen by the user, that will be notified that
the user didn't follow correctly the theraphy.

Apple Watch My Care Mate
Apple Watch Notifica

04.

THE PROTOTYPE

The app in itself is very simple: it allows the users to note down their therapies whether those are pharmacological terapies (pills), physiotherapeutic excercises, appointments (exams, doctors' visits...) or a mix between these three cases. 
Once the theraphy is set, the user can see all the steps he/she has to follow day by day, for all the stated period. Of course,  push notification are activated to remind the user what he / she has to do and this is the very moment where the whole concept of reverse psychology is applied.

UIs

One more icon, one more project!

The Vizzies 2016Scientific Illustration / MIT - Cambridge (USA)

Kubik OnlineUX UI Design & Development / Milan - Italy

My Care MateUX UI Design / FDA - Italy

StopMyCravingBrand Design / London + H-Farm

Cyborg RayScientific Illustration / Harvard - Cambridge (USA)

Paper2TreeBrand & Web Design / UIUC - Urbana (USA)

Made with and (lots of) caffeine

All screenshots © of the respective owners. Copyright © 2018 Margherita Gazzola