MYCAREMATE

MY CARE
MATE

Mobile App // HealthCare // Fastweb Digital Academy // Cariplo Factory // WeMake // UX UI Design


WeMake logo

LONG STORY SHORT

MyCareMate is a concept for a health-focused app. The goal is simple: help patients to remember their therapy, whether this includes pills, physiotherapy, or other appointments. The challenge: how can we define an experience where users can connect and not feel as if it is another to-do list.

PROJECT INFO

Year: 2016
Role: UX UI Student
Tasks: User Research / Prototyping / UI Development
Where: Fastweb Digital Academy

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Pictures from the workshop held @Fastweb Digital Academy

01.

REVERSE PSYCHOLOGY CONCEPT

We approached this topic by applying reverse psychology concepts: we decided to link the app to a real person, the one that normally takes care of the user. Why?

  • First of all, we wanted to switch the traditional roles between the User and the Avatar (normally either the user is the avatar or the avatar is an individual that the user takes care of - es: Tamagochi). In fact, this time is the Avatar that takes care of the User.
  • Second of all, to have a fun, more playful aspect integrated into the app.
Concept

02.

USER FLOW

User Flow – updated-01

03.

NOTIFICATIONS

Assumption: the fact that the app is linked to a real person who cares about the user's health brings him/her in a mindset where they don’t want to disappoint this person, so they are more likely to follow the therapy. 
User Testing: The fun side of the app has been appreciated by most users, which found that building avatars of their relatives were not only fun, but it turned out to be an interesting solution to bond with the app and to use it properly.

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Alert-01

This is the standard alarm notification that reminds the user it is time to take his pills. The notification shows the person the user decided to have as CareMate (a wife in this case)

Alert-02

After 15 minutes, another notification message is sent to check if the user took the pill. This is supposed to work also as a reminder for the user, in case he didn't take the pill.

Alert-03

This is a random controlling notification, which works mainly with pills and blisters. Considering that users have to insert how many pills are contained in the blister, this alert is a check to make sure the users actually took all the pills they were supposed to take.

Alert-04

If the answer to the previous notification is incorrect, then a message is sent to the person chosen by the user. This person will be notified that the user didn't follow correctly the therapy.

Apple Watch My Care Mate
Apple Watch Notifica

04.

PROTOTYPE

The app in itself is very simple: it allows the users to note down their therapies whether those are pharmacological therapies (pills), physiotherapeutic exercises, appointments (exams, doctors' visits...), or a mix between these three cases. 
Once the therapy is set, the user can see all the steps he/she has to follow day by day, for all the stated periods. The push notifications are activated to remind the user what he/she has to do and this is the very moment where the whole concept of reverse psychology is applied.

UIs

One more icon, one more project!

The Vizzies 2016Scientific Illustration / MIT - Cambridge (USA)

Kubik OnlineUX UI Design & Development / Milan - Italy

MyCareMateUX UI Design / FDA - Italy

StopMyCravingBrand Design / London + H-Farm